Frequently Asked Question

Command-line usage is intended for administrators, integrators and deployment workflows where ITVDesk must be started, tested or managed in a controlled way.

Use cases

• Enterprise deployment or scripting.
• Startup automation.
• Diagnostics and controlled testing.
• Service, kiosk or unattended workstation scenarios.

Recommendation

• Use the graphical interface for normal user configuration.
• Use command-line options only for deployment, automation or support-guided diagnostics.
• Test commands on a non-production workstation before applying them broadly.

Support workflow

• When contacting support, include app version, OS, support number, and the exact command used.

Related documentation:

• Startup and Visibility
• Knowledge Debug Logs