Frequently Asked Question
A common ITVDesk integration starts with a desktop or workstation screen. In ITVDesk, create a new virtual camera profile, select a media source such as Computer Screen Live / Desktop Capture, test the stream, and then add it to Dahua NVR / XVR as an ONVIF camera or direct RTSP/RTSPS/SRT stream.
This is useful when you need to record operator screens, POS workstations, control-room desktops, applications, dashboards or other computer activity inside the same VMS/NVR system used for physical cameras.



Recommended Dahua setup
- Open Camera Registration / Remote Device / IP Channel setup.
- Use manual add if discovery does not detect ITVDesk.
- Set protocol to ONVIF.
- Enter the ITVDesk computer IP address and ONVIF port.
- Enter credentials if authentication is enabled.
- Save and verify that the recorder reports the channel as online.
Verify after setup
- Confirm the ITVDesk virtual camera appears online in the VMS/NVR device list.
- Open live view and verify video, resolution, frame rate and codec.
- Start a short recording and confirm playback/search works as expected.
- Test events, audio or PTZ only if your VMS/NVR model supports those ONVIF features.
- If discovery fails, add ITVDesk manually by IP address, ONVIF port, username and password.
Troubleshooting
- If the device is not detected, check the ITVDesk ONVIF port, IP address, firewall and network segment.
- If live view opens but video does not play, verify RTSP/RTSPS port access and codec support in the VMS/NVR.
- If authentication fails, temporarily verify the configured ONVIF username/password and then re-enable the required security level.
- Recorder menus and wording differ by firmware version, so use the vendor-specific terms as a guide rather than a fixed screen-by-screen rule.
Related documentation: Adding the First Video Source | Desktop Capture | Network Camera Test | ONVIF over HTTPS