Frequently Asked Question

IPConfigure - Integrating ITVDesk with IPConfigure Orchid Core VMS
Last Updated 22 days ago

A common ITVDesk integration starts with a desktop or workstation screen. In ITVDesk, create a new virtual camera profile, select a media source such as Computer Screen Live / Desktop Capture, test the stream, and then add it to IPConfigure Orchid Core as an ONVIF camera or direct RTSP/RTSPS/SRT stream.

This is useful when you need to record operator screens, POS workstations, control-room desktops, applications, dashboards or other computer activity inside the same VMS/NVR system used for physical cameras.

Create a new ITVDesk virtual camera profile
First create a new ITVDesk virtual camera profile.
Select ITVDesk media source such as desktop capture
Select Desktop Capture or another media source before adding ITVDesk to the VMS/NVR.
ITVDesk desktop capture source example
Desktop Capture is the most common starting point for VMS/NVR integrations.
Integrating ITVDesk with IPConfigure Orchid Core over ONVIF
Integrating ITVDesk with IPConfigure Orchid Core over RTSP

ONVIF workflow

  • Add ITVDesk as an ONVIF camera/device in Orchid Core.
  • Use the ITVDesk computer IP address and ONVIF port.
  • Enter credentials if ONVIF authentication is enabled.
  • Confirm the device connects and live view works.

RTSP workflow

  • Copy the ITVDesk RTSP or RTSPS URL.
  • Add the stream in Orchid Core using the direct URL workflow.
  • Confirm codec, resolution and frame rate compatibility.

Troubleshooting

  • If the device is not detected, check the ITVDesk ONVIF port, IP address, firewall and network segment.
  • If live view opens but video does not play, verify RTSP/RTSPS port access and codec support in the VMS/NVR.
  • If authentication fails, temporarily verify the configured ONVIF username/password and then re-enable the required security level.
  • Recorder menus and wording differ by firmware version, so use the vendor-specific terms as a guide rather than a fixed screen-by-screen rule.

Related documentation: Network Camera Test | RTSPS Secure RTSP | Video Stream Settings

Please Wait!

Please wait... it will take a second!