Frequently Asked Question

This guide explains the recommended installation flow for ITVDesk on Linux. The exact package and required permissions can depend on the Linux distribution, desktop environment, and ITVDesk build.

1. Download ITVDesk for Linux

• Download the Linux package from the official ITVDesk download page.
• Use the build intended for your CPU architecture and operating system environment.

2. Make the AppImage executable

If your Linux build is provided as an AppImage, make it executable:

chmod a+x ITVDesk-x86_64_*.AppImage
./ITVDesk-x86_64_*.AppImage

You can also use your desktop file manager: open file properties and enable permission to run the file as a program.

3. Check Linux desktop and security permissions

• Screen and application capture can depend on the desktop session and compositor.
• Some Linux environments may require additional screen-capture, camera, microphone, or portal permissions.
• If the AppImage does not start, check whether your distribution requires FUSE/AppImage runtime support.
• For production systems, test the exact Linux distribution and desktop/session mode before deployment.

4. Activate ITVDesk

• Online trial: use the trial activation flow when the computer has internet access.
• Serial-key activation: enter the purchased subscription or perpetual serial key.
• Offline activation: export an offline request file, generate the license in the Customer Portal, and import the signed license file back into ITVDesk.

5. Network and VMS/NVR integration

• Allow required local firewall ports for ONVIF, RTSP, RTSPS, HTTPS, SRT, or other configured services.
• Add ITVDesk to your VMS/NVR as an ONVIF-compatible virtual IP camera or use the stream URL supported by your system.
• Verify live view, recording, codec, audio, and secure transport options in the real VMS/NVR environment.

For a practical compatibility overview, see the ITVDesk Tested Operating Systems page.