Frequently Asked Question
Windows: MSVCP140.dll is missing when starting ITVDesk
Last Updated 22 days ago
MSVCP140.dll is part of the Microsoft Visual C++ Runtime. If Windows reports that this DLL is missing, install or repair the supported Microsoft Visual C++ Redistributable package.
This is a Windows runtime dependency issue and does not affect your ITVDesk license.
How to fix
- Download Microsoft Visual C++ Redistributable from Microsoft.
- Install the current supported x64 package for modern 64-bit systems.
- If needed, also install x86 package when a legacy dependency requires it.
- Restart Windows after installation.
- Start ITVDesk again.
Best practice
- Use only Microsoft official download links.
- Keep Windows updated.
- For enterprise deployment, include the redistributable in the workstation image or software deployment package.
Related documentation: ITVDesk Installation | Microsoft Visual C++ Downloads