Frequently Asked Question

Alarm input events allow ITVDesk to send a meaningful event to the VMS/NVR, for example when an operator presses a hotkey, a panic button is used, or a workflow needs to mark an incident.

Typical use cases

• Operator panic button.
• Manual event marker for later investigation.
• Trigger recording or notification in the VMS/NVR.
• Signal a business workflow event together with the video stream.

Setup checklist

• Enable Alarm IN in ITVDesk.
• Choose the trigger method, such as keyboard action or configured event.
• Refresh or re-add the ITVDesk device in the VMS/NVR if needed.
• Create a VMS/NVR rule that reacts to the ONVIF event.

Testing

• Use the ITVDesk test option first.
• Then test the recorder rule and confirm that the event is logged and searchable.

Related documentation:

• Alarm IN