Frequently Asked Question

Audio encoder settings define how ITVDesk sends audio to the VMS/NVR. Correct codec, channel and bitrate settings are important for compatibility and recorded playback.

Recommended settings process

• Choose the audio input source first.
• Select a codec supported by the VMS/NVR.
• Start with conservative bitrate and channel settings.
• Verify both live audio and recording playback.

Compatibility checks

• Some recorders require audio to be enabled per camera/channel.
• Some clients support audio in live view but not in playback unless configured.
• If audio fails, test with a different codec or lower bitrate.

When to use audio-only

• Use an audio-only stream when no video source is required but the audio channel should still be monitored or recorded.

Related documentation:

• Audio Stream Settings
• Audio-only Stream