Frequently Asked Question

Windows: Bind UDP socket fail / WSAE-10013
Last Updated 22 days ago

WSAE-10013 usually means Windows denied access to a UDP socket or another process/security policy is blocking the port.

For ONVIF discovery this often involves UDP discovery traffic, firewall rules, administrator permissions or another ONVIF/RTSP tool already running.

ITVDesk port settings on Windows
Check ITVDesk port settings and make sure Windows allows the required network services.
ITVDesk service watcher
Service watcher/status information helps confirm whether ITVDesk services are running correctly.

How to fix

  • Run ITVDesk as administrator for the test.
  • Allow ITVDesk through Windows Defender Firewall and any third-party security product.
  • Close other ONVIF tools, camera utilities or test servers using the same discovery/streaming ports.
  • Check whether UDP discovery traffic is blocked by local policy.
  • Restart ITVDesk after changing firewall or port settings.

Windows diagnostics

  • Use netstat or Resource Monitor to identify conflicting processes.
  • Check Event Viewer and ITVDesk logs if the error repeats.
  • If the machine is domain-managed, confirm security policy with the administrator.
netstat -abno -p UDP

Related documentation: Advanced Settings | Troubleshooting

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